I don’t seem to have any hot water?
Firstly … check that the tap or shower is clearly in the right position to get hot water[...]
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My hot water doesn’t feel hot enough!
We will be happy to visit you and check the hot water temperature at any time, as this can vary with extended periods of cold weather [...]
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How do I reset the water heater?
Watch this short video for how to reset the water heater:[...]
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Wifi Internet in your Studio
You should be able to easily connect to the WIFI in your studio using the following details:
Select the network: SWINDONSTUDIOS
Password: Swindon100
How to unblock my washing machine
Find yourself a tray, a baking tray perhaps and watch this video for help[...]
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Waste Recycling and bin days
Swindon Borough Council have an excellent reputation in recycling[...]
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Emergency water leaks
If you detect a water leak in your flat please look under your kitchen sink and locate a stop cock [...]
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Keeping kitchen worktops and shower enclosures clean
As Swindon is known as hard water area, lime scale can quickly build up and chrome taps and especially the glass on your quadrant shower enclosure [...]
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The water doesn’t run away easily in my shower?
The chrome shower traps are designed to collect hair and debris from blocking up the pipes[...]
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How do I control my Central Heating?
There is a simple Honeywell room stat dial located in your room to control the temperature[...]
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What happens if I come into my flat and there is no power?
Firstly check that you have got credit on the meter, often people go away for a few weeks holiday and forget [...]
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How do I pay for the electricity?
Located in either a separate wall mounted cupboard or in one of the kitchen cupboards[...]
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Before getting in touch, please refer to our Tenant Guide above
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